How This Home Sold After A Prestigious
Couldn’t Sell It
My client was a forty-five year old professional, married, one son, and two bull dogs, living in a master planned community, loving life.
After the market crash, his home now was worth over $150,000 less than he owed on his mortgage. He wanted some relief.
He had a second loan on the property and that bank did not want to negotiate that debt.
My client hired a law firm in Scottsdale to negotiate on his behalf. For over two months, this law firm was unable to successfully negotiate anything with either the first or second lender. Furthermore, this law firm informed my client that he would more than likely have to pay the full amount of the $60,000 owed on the second loan.
My client was frustrated. My client shared this situation with me. I offered to do a three way call with law firm as I had questions for them. My client agreed. My questions were not getting answered in a way that my client would have confidence in them going forward. My client gave the law firm four days to get a positive response. After four days, my client agreed to provide me a power of attorney to negotiate on his behalf.
I needed less then twenty-four hours to make things happen. Through my uncanny ability to track someone down, I procured the phone number of John Stumpf, President and CEO of Wells Fargo. I hit a brick wall with his personal secretary. That didn’t stop me. I made contact minutes later with someone in upper management. I told this person that I was just on the phone with his office and got disconnected. Not knowing why he did it (wink-wink), but without hesitation, he immediately connected me to Mr. Stumpf’s extension, bypassing Mr. Stumpf’s personal secretary.
Over and over, Mr. Stumpf asked me how I got through to his personal line. I had him move past that and explained the plight of my client. Before ending the call, Mr. Stumpf seemed to be more concerned with how I reached him, than with my client’s issue. I was wrong!
Within thirty minutes, I had three different Wells Fargo managers bending over backwards to help us out. I immediately contacted my client and told him of the good news, and in turn, he immediately fired the law firm.
In less than thirty days and with the assistance of the three Wells Fargo managers, a short sale was completed.
That wasn’t the best part… Not only did I negotiate the short sale, but with the help of my three favorite managers, I convinced the second lender to give up on collecting the $60,000 of my client’s debt. And for an added bonus… I convinced Wells Fargo to give my client a $3,000 moving allowance at close of escrow. Now, that’s success!
Needless to say, but I will. My client was extremely happy and relieved with the outcome.